Beyond Excellence
This project, looking at some of the work of the Innovation Forum of leading councils, has been a search to find next practices where elements of the public services of the future are being created. Next practices - emergent innovations that could open up new ways of working - are much more likely to come from thoughtful, experienced, self-confident and skilled practitioners trying to find new and more effective solutions to intractable problems. The main protagonists in these stories are grey-haired-revolutionaries: practitioners whose experience and reputation gives them the self-confidence to lead others to innovate. These grey-haired-revolutionaries are among the prime human capital in public services. They are experienced, visionary, energetic and innovative. They are a vital part of the distributed leadership of the public services.
Published by the Improvement and Development Agency.